This paper discusses the integration of emerging computer and Internet technologies required for the information systems of today's virtual stores and offices.
Written in 2006; 1,155 words; 6 sources; APA; $ 39.95
Paper Summary:
This paper explains that today's leading business organizations are characterized primarily by their flexibility to provide products and services through their brick-and-mortar and virtual Internet stores and offices. The author points out recently developed technologies that demonstrate the consumer-centric and integrated systems approach adopted by these virtual organizations. The paper explains (1) the technological idea of co-opetition, (2) the IT intelligence 'correlative' to customer service, (3) integrated client management systems, (4) identity management and (5) anti-phishing service.
From the Paper:
"Discussing first the idea of co-opetition is essential since the remaining four technologies discussed in this paper actually embody the thought expressed by the idea of co-opetition. Co-opetition is more than just a relational description between products or services; it extends towards one-to-one relationship to include other relations or many-to-one relations among products or services, until these products or services create an integrated system that makes work and operations easier, faster, more productive, and more efficient."
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