A look at how to manage conflict in order to improve team communication.
Written in 2009; 1,247 words; 6 sources; APA; $ 42.95
Paper Summary:
This paper discusses how effective team communication is not about the avoidance of conflict, but making conflict useful to the achievement of the team's desired goal. The paper also looks at how the ideal state of group interaction and communication is not one of total autonomy, or total integration, but one of interdependence and flexibility and how the group process should lead to a spirit of cooperation, coordination and commonly understood procedures and mores.
Outline:
Introduction
What Makes a Team?
Managing Team Diversity
Conclusion
From the Paper:
"Teams are conglomerates of individuals all working to achieve a common goal. Without a common goal a team is merely a group of people, not a true team. Having a general long-term goal is not enough. After all, even though everyone on a sports team may want to win, this does not mean that they can ignore the need for short-term, specific, and clear goals to achieve the ultimate objective. "For example, in the sports game of soccer, instead of just indicating to win the game, the team can set clear and specific goals by scoring two goals and conceding no goal to win the game"( Yusope 2008). Agreeing upon the necessary aim and determining the best ways to achieve that goal is often where thinking gets fuzzy, and disagreements conflict may arise."
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