Supply Chain Management in Tourism

Paper Summary:

This paper attempts to apply the best practices of supply chain management, as defined by the world leaders in supply chain management research, to the tourism industry. It provides constructs and frameworks for evaluating and promoting through quantified results the benefits of bringing supply chain concepts into the tourism industry by delivering sustainable tourism as a first step.

Outline:
Executive Summary
The Many Benefits of integration Supply Chain Concepts into Tourism
What's Needed is a Supply Chain Framework for Tourism
Summary

From the Paper:

"The best practices as defined by Aberdeen Group , AMR Research , Gartner Group and several other research firms all point the need for service industries to focus first on creating strong, integrative reporting and information sharing relationships throughout their supply chains. The goal of having these many integrative relationships is to provide each member of the supply chain and the tourism package provider with visibility of sources of supply to meet demand. AMR Research calls this collective integration of suppliers a Demand Driven Supply Network (DDSN) the goal of which is to give suppliers visibility into the specifics of each partner's current inventory positions, sharable pricing scenarios and levels, and sourcing strategies. DDSN is a concept that is useful to the tourism industry in that it illustrates the relative level of integrative relationships between suppliers, which is critical for sustainable business models. "

Sample of Sources Used:

• Aberdeen Group, Practice on Supply Chain management Best Practices Program, Research Agenda 2006 - 2007.
• AMR Research, Best Practices in Supply Chain Performance. January 12, 2007. Kevin O'Marah.
• Gartner Group, Supply Chain Management best practices, 2006 - 2007.
• DDSN Roadmap: AMR Research Report. DDSN Framework. Boston, MA 2005
• ERP-Based Supplier Relationship Management, Part 2: How They Stack Up Against Best-of-Breed Applications, AMR Research Report. Boston, MA December 27, 2004

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• Research Paper # 60123 : "Supply Chain Management in China"

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