Staffing Practices and Selection Tools

Paper Summary:

This paper examines how, like most organizations, the real estate office has needed to change in response to trends and adapt to a new business environment and how one of the major areas that has changed relates to employees. It discusses the importance of finding employees and retaining them and the effect on both staffing practices and selection tools. It analyzes the current practices of the office by focusing on their relationship with the various trends, including globalization, technology and e-business, diversity, and ethics. It also includes an evaluation of these practices, with recommendations for improvement also being made.

From the Paper:

"The first major trend that has impacted the office is globalization. Globalization refers to the breaking down of global barriers, which results in the business environment becoming a global one rather than just a local one. This means that a business in one country that used to compete only with other local companies, is now competing with global companies as well. This creates a major increase in competition. This competition increase does not apply directly to the real estate office, because the nature of the business means it is still competing only with local competition. However, the increased competition still has a significant secondary effect. This occurs because other service-type businesses facing strong competition have increased their quality of service and are working harder to satisfy clients."

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