Red Lobster-Olive Garden

Paper Summary:

This paper presents a case from Red Lobster-Olive Garden that illustrates problematic labor negotiations at the restaurant. The paper describes the case according to Chapter 19 of "Negotiation," written by authors Roy J. Lewicki and David M. Saunders. The paper describes the history of employee disputes at this restaurant and the outcome of this particular issue.

From the Paper:

" The eventual settlement did not dictate any change in the restaurant chain's practices, as the practices themselves were not the issue, only the issue of compliance and the restaurant chains' responsibility in ensuring its managers upheld state law. "However, attorneys for the class do not foresee any ongoing problems," since 2002, the chains eventually 'cleaned up their acts' as reports of employees missing their meal and rest breaks declined sharply, and "restaurant managers who did not permit employees to take breaks have been subject to discipline by the company," which was not the case before the lawsuit and employees were no longer required to purchase uniforms at any branch ("Red Lobster and Olive Garden Employees Settle Meal and Rest Break Class Action For $9.5 Million," 2006, Wage Law: California Wage and Hour Law)."

Sample of Sources Used:

• Lewicki, Roy J. & David M. Saunders. (2005). Negotiation. 5th Edition. New York: McGraw-Hill/Irwin.
• "Red Lobster and Olive Garden Employees Settle Meal and Rest Break Class Action For $9.5 Million." (2006). Wage Law: California Wage and Hour Law. Retrieved 21 Mar 2007 at http://wagelaw.typepad.com/wage_law/2005/06/red_lobsteroliv.html

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