Professional Ethics

Paper Summary:

This paper examines both sides of the issue surrounding the ethical and moral righteousness of excessive monitoring in the workplace. The paper describes the policy that is in effect for most companies regarding workplace monitoring and takes a look a California law on this issue. The paper also describes the different types of workplace monitoring that can occur and takes a focused look at the biggest source of controversy, which is related to the ethical morality of computer monitoring and whether or not employers have a right to monitor electronic mail systems within the workplace. A case study of a lawsuit on this subject is appended to the paper as well.

From the Paper:

"In most situations, unless a company policy specifies otherwise, an organization may "listen, watch and read most of your workplace communications" (CAN, 2003). This includes phone calls at work. Employers may choose to monitor calls with customers and clients in an effort to gain an adequate evaluation of quality control (CAN, 2003). Such monitoring is purposeful in nature and well within the guidelines of professional ethical standards. Many employers have established policy guidelines that specifically inform employees of the situations and circumstances under which their communications may be monitored."

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