Paper Summary:

This paper defines organizational behavior then further analyzes a number of concepts associated with the discipline. First, the paper points out the differences between organizational behavior and organizational culture. Then, it uses the Microsoft Corporation as a working example of the role of organizational culture and behavior within a company. Next, the paper addresses the significance of diversity in an organization, discussing the role of a strong leader in creating a positive work environment. Additionally, the paper explores the importance of business ethics in an organization, highlighting legal aspects. Finally, the paper examines change management, focusing on the concept of resistance which often holds companies back from reaching their goals.

Outline:

Organizational Culture and Behavior
Diversity
Communication
Business Ethics
Change Management

From the Paper:

"In the business community, diversity is understood in the context of business components that reveal differences. The good leader will be able to integrate the differences of his staff members for instance, and in the same time not only create a positive working environment, but also create sustainable comparative advantages. Microsoft has for instance created numerous groups based on the diverse features of its employees, such as the group of the single parents or other groups based on cultural criteria. The recognition of employee diversity materialized in increased levels of employee on the job satisfaction, to culminate with increased levels of performance. Another relevant example of well implemented diversity strategies is offered by some managers in the hospitality industry who have placed their culturally diverse employees at front desk jobs, rather than hide them in kitchens. The strategy allowed better communications between the hotels and their culturally diverse customers."

Sample of Sources Used:

• Clark, D., 2008, Organizational Behavior, http://www.nwlink.com/~donclark/leader/leadob.html last accessed on June 22, 2009
• McNamara, C., 2008, Organizational Culture, Management Help, http://managementhelp.org/org_thry/culture/culture.htm last accessed on June 22, 2009
• 2007, Organizational Culture Guidelines, Organizational Culture 101, http://www.organizationalculture101.com/sample-organizational-culture.html last accessed on June 22, 2009
• 2009, What Is Business Ethics? University of Illinois at Chicago, http://jobfunctions.bnet.com/abstract.aspx?docid=81249 last accessed on June 22, 2009

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