Managing Conflict

Term Paper # 99707

Business > Management
Communication

Managing Conflict

This paper presents a brief look at conflict resolution techniques in teams.

783 words () | 6 sources | APA | 2007 United States

Paper Summary:

The paper reveals that although conflict may be inevitable, it is not always negative. The paper provides a definition of conflict and discusses conflict resolution techniques that can prevent conflict or even transform conflict into positive results.

From the Paper:

"Though conflict may be inevitable, it is not always negative. The conflict resolution techniques used, or not used, play an important role to the overall success of any team. Learning and implementing sound conflict resolution strategies is of paramount importance in every team situation in order to achieve success."
"In order to overcome conflict it must be understood what conflict is. According to Webster's Dictionary, one definition of conflict is: a mental struggle resulting from incompatible or opposing needs, drives, wishes, or external or internal demands. While that particular definition lists several causes of conflict, it is nowhere near a complete list. In fact, conflict can come from practically anywhere. They key is learning how to overcome it."

Sample of Sources Used:

DeJanasz, Dowd & Schneider (2001). Interpersonal Skills in Organizations, The McGraw-Hill Companies.
Goodman, Brenda (2007, January/February). The art of negotiation. Psychology Today, 64-65.
Pearman, Roger (2007, August). Building Learning Teams. Chief Learning Officer, 42-45.
Porter, Sheila, J.D. (2007). Managing conflicts in learning teams. From http://www.apollolibrary.com/LTT/download/ManagingConflict.pdf
Reddick, Ellen (2006, December 18-24). What you don't know about generational differences in the workplace could cost you plenty. The Enterprise, pp.10, pp.26.