Management and Information Technology

Paper Summary:

This paper explains how Information Technology is in use in virtually every business today as managers are graded on their ability to handle the flow of information in computer databases. The author contends that one of the most important skills that any business manager will have to have in the foreseeable future is the ability to manage the IT hardware and software now required by business. This paper details the need for integrating IT systems and making them usable for the entire office staff. It describes the role that people play in the system and details several success stories of companies that have introduced IT systems into their company.

From the Paper:

"It is barely conceivable that any modern office should not have to work with both the blessings and the perils of Information Technology -- that already-broad term grows each day to include such electronic devices and services as voice mail, e-mail, PCs (or Macs), computer networks. The world of Information Technology (or IT as it has become almost universally known) has become nearly as broad as technology -- or information -- itself. Any manager of even the smallest family-based business in the future will have to come to terms in small measure with the world of IT. In addition to the challenges of facing constantly changing technology, any manager trying to assess and work with IT challenges must also address the fact that the entire idea of IT is broad to the point of vagueness. IT means something at least a little different for everyone who uses it, which makes the job of a manager trying to institute consistent IT policies and practices even harder."

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