Knowledge Management

Paper Summary:

The paper discusses how knowledge is the catalyst by which organizations learn over time how to increase their performance and attain higher levels of efficiency, leading to greater profitability. The paper further discusses how an organization's transformation of knowledge into intellectual capital (IC) is a crucial factor in the long-term viability of the organization's financial health. The paper also details how knowledge acquires value in organizations and how it transforms strategic planning.

Outline:
Introduction
How Knowledge Acquires Value in Organizations
How Knowledge Transforms Strategic Planning

From the Paper:

"The development of organizational knowledge is an accumulative process that is heavily dependent on the culture of an organization, the clarity of its processes, systems and role integration to support strategic plans and objectives. The ability of an organization to transform its culture to support the creation of knowledge as the competitive differentiator versus competing on pricing for goods and services often attains higher profitability in the long-term (Song, 2008). This dynamic is due to knowledge becoming the competitive advantage in terms of the R&D, product development (Ngai, Jin, Liang, 2008), manufacturing processes (Paiva, Roth, Fensterseifer, 2008) and the propensity to significantly increase innovation in industries that rely on intensive knowledge creating and collaboration (Bjornson, Dingsoyr, 2008), (Liu, Liu, 2008)."

Sample of Sources Used:

• Finn Olav Bjornson, Torgeir Dingsoyr. (2008). Knowledge management in software engineering: A systematic review of studied concepts, findings and research methods used. Information and Software Technology, 50(11), 1055. Retrieved September 27, 2008, from ABI/INFORM Global database. (Document ID: 1549288151).
• Linda Blankenship, Terry Brueck. (2008). Planning for knowledge retention now saves valuable organizational resources later. American Water Works Association. Journal, 100(8), 57-61,10. Retrieved September 21, 2008, from ABI/INFORM Trade & Industry database. (Document ID: 1552023731).
• Wai Fong Boh (2008). Reuse of knowledge assets from repositories: A mixed methods study. Information & Management, 45(6), 365. Retrieved September 20, 2008, from ABI/INFORM Global database. (Document ID: 1542684171).
• Eliezer Geisler (2007). The metrics of knowledge: Mechanisms for preserving the value of managerial knowledge. Business Horizons, 50(6), 467. Retrieved September 19, 2008, from ABI/INFORM Global database. (Document ID: 1367750591).
• William Hart-Davidson, Grace Bernhardt, Michael McLeod, Martine Rife, Jeffrey T Grabill. (2008). Coming to Content Management: Inventing Infrastructure for Organizational Knowledge Work. Technical Communication Quarterly, 17(1), 10-34. Retrieved September 23, 2008, from ABI/INFORM Global database. (Document ID: 1435485651).

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