Knowledge Management

Paper Summary:

The paper discusses knowledge-based management and states that it
can be thought of as the process through which organizations generate value from their intellectual and knowledge based assets. The paper states that generating value from such assets involves sharing them
with other companies in an effort to devise best practices. The paper summarizes knowledge-based management as a process that is pursued using technology to retrieve, and manipulate data, while the technology makes access possible for a number of employees in the organization at any given time.

From the Paper:

"The process of knowledge management involves gathering information from experience, meaning both whatever experience others may have gathered and placed in a database or a written source and the experience of the individual, the employees, and the organization itself, as gathered and maintained in a database. Technology makes a more thorough gathering and maintenance of such material, and it also allows for subsequent access and analysis of this information in training new employees, in transmitting practices and customs, and in assuring greater continuity in the organization."

Sample of Sources Used:

• The ABCs of knowledge management, 2001, CIO.com, http://www.cio.com/research/knowledge/edit/kmabcs.html.
• Anand, V., Clark, M.A., & Zellmer-Bruhn, M., 2003, Team Knowledge Structures: Matching Task to Information Environment, Journal of Managerial Issues 15(1), 15-19.
• Asakawa, K., 2001, Evolving headquarters-subsidiary dynamics in international R&D: the case of Japanese multinationals, R&D Management 31(1), 1-14.
• Barclay, R.O., & Murray, P.C., 1997, Knowledge Management Associates, http://www.media access.com/whatis.html.
• Buckley, P.J. & Carter, M.J., 1999, Managing Cross-Border Complementary Knowledge: Conceptual Developments in the Business Process Approach to Knowledge Management in Multinational Firms, International Studies of Management & Organization 29(1), 80-84.

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