A review of how knowledge management (KM) maintains the value of managing a firm's collective knowledge, which is the key to providing supply chain solutions.
Written in 2008; 2,137 words; 10 sources; APA; $ 66.95
Paper Summary:
The paper defends the position that there is value of knowledge management to the field of supply chain logistics, which is a paradigm shift in thinking about the field of supply chains. The paper explores the areas of attempting to define knowledge management and aligning it and exploring knowledge management value within the field of supply chain logistics.
Outline:
Introduction
Logistics
Defining Knowledge Management
Defining Supply Chain Logistics
Knowledge as a Strategic Resource
Creating value through KM within the Service Industry
Decision Path: Outsourcing or Leveraging Knowledge
Knowledge Creating Company
Conclusion
From the Paper:
"According to Davenport's and Smith's contribution to the The Knowledge Management Yearbook 2000-2001, entitled, "Managing Knowledge in Professional Service Firms", details how Professional Services (PS) firms were pioneers in managing knowledge and have developed a certain sophistication in the area; because a core business function of PS firms is to sell their knowledge and application of it. These core competencies in learning how to effectively and efficiently create, diffuse, and use professional knowledge are providing value to the clients of professional service providers, but there is a measurable gain with respect to the supply chain logistical functions of their clients as well. The professional services industry, which includes legal, accounting and tax, consulting, and systems integration services, is knowledge intensive (Davenport & Smith, 1999). These knowledge intensive activities are present in both the professional services industry as well as industrial industry. A new development in today's modern economy is the prevalence of Business Process Outsourcing."
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