Paper Summary:

This paper presents a detailed examination of interpersonal skills and their relationship to communication. The writer explores the definition of interpersonal skills and provides a discussion about their purpose in the art of communication, both in social arenas, as well as in the workplace. The paper discusses the importance of both body language and verbal interaction during communication.

Table of Contents:
Introduction
What Are They?
Interpersonal Skills Explained
Conclusion

From the Paper:

"For instance, if a person who wishes to communicate generally has trouble making eye contact and is aware that they possess that weakness he or she can make a conscious effort during future communications to maintain eye contact with the other person. Having weaknesses in and of itself is not a weakness in the effort to communicate orally as long as the communicator is aware of what the weaknesses are and makes the effort to work past them during each communication encounter.
Another important aspect of using interpersonal skills during oral communication is the ability to control one's own behavior. The temptation to fidget, look around, check watches and other displays of activity are tempting during communications however, these behaviors send the message to the other party that what they have to say is not important, or their concerns are not important. It is vital to the effective art of oral communication that a person with good interpersonal skills know how to control their own body language. This means maintaining a relaxed and comfortable body posture while communicating and listening, not glancing at watches, posters on the walls or doing other things that send a message of boredom and sitting in a manner that is receptive to listening. Some examples of this include easy relaxed posture, not crossing arms in the front of the body in an antagonistic stance and other methods by which the person in the communication feels comfortable and not on the defensive."

Sample of Sources Used:

• Block, Martin (1998) RloclEffective communication: an important factor in consulting.Palaestra.
• Buhler, Patricia M. (2005)Managing in the new millennium: interpersonal skills. Supervision.
• ________(2004) Doctors' Interpersonal Skills Valued More Than Their Training or Being Up-to-Date. PR Newswire
• Interpersonal Skills (accessed 4-22-06) http://www.impactfactory.com/p/interpersonal_skills_training/snacks_1753-2103-19512.html
• Interpersonal Skills(accessed 4-22-06) http://science.uniserve.edu.au/projects/skills/jantrial/interpersonal/interpersonal.htm

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