Information Systems

Paper Summary:

This paper explains that systems, which allow the human resource department to complete their role, are used by other departments; therefore, the human resource department also has responsibilities related to the use of the organization's information system. The author points out that customer relation management (CRM), a system to manage and organize customer information, can be used to manage other internal information stored in a central system, generally a database. The paper stresses that information technology has created massive amounts of data, which can be used to measure the organization's progress using criteria beyond financial data.

From the Paper:

"Another use of information systems for human resource management is in the hiring and management of employees. Bernardin and Russell (352) describe how information systems can be used to skills inventories, which are defined as "files of data on employees' skills, abilities, experiences, and education." These systems are then used to help the organization utilize the skills of all employees. For example, if a new position is created within an organization, the human resource department might use the skills inventory to identify suitable candidates for the position."

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