Improving Creative Decision-Making

Paper Summary:

This paper discusses the importance of improving decision-making within the context of organizations. It discusses businesses in both the public and the private sectors and the differences in creative decision-making between the two sectors. It looks at ways that the components of these two paradigms are somehow melded into a composite creative decision-making model that engenders the best of both solutions but results in an efficient, creative methodology with wide application for the small to medium enterprise (SME).

Outline:
Introduction
Biases and Creativity
Proposal
Threats and Opportunities
Conclusion

From the Paper:

"TQM can provide even the SME with a broad framework within which to become more competitive and responsive to its particular marketplace. Without such a broad framework within which to implement the nexus for creative decision-making processes the SME can only implement change for creative input at the departmental or unit level but the organizational culture as a whole remains unchanged and unaffected. Creative decision-making processes are best introduced as part of the organizational culture itself where the belief in the change becomes an organizational value rather than just another page in the SME's employee handbook."

Sample of Sources Used:

• Allen, Richard S., and Marilyn M. Helms. "Employee Perceptions of the Relationship between Strategy, Rewards and Organizational Performance." Journal of Business Strategies 19.2 (2002): 115+.
• Bagozzi, Richard P., and Utpal M. Dholakia. "Chapter 2 Three Roles of Past Experience in Goal Setting and Goal Striving." The Routines of Decision Making. Ed. Tilmann Betsch and Susanne Haberstroh. Mahwah, NJ: Lawrence Erlbaum Associates, 2004. 21-36.
• Beinhocker, E. & Kaplan, S. "Tired of Strategic Planning?" The McKinsey Quarterly, (2002): 49+.
• Daily, Bonnie F., and James W. Bishop. "TQM Workforce Factors and Employee Involvement: The Pivotal Role of Teamwork." Journal of Managerial Issues 15.4 (2003): 393+.
• Edelenbos, Jurian, and Erik-Hans Klijn. "Managing Stakeholder Involvement in Decision Making: A Comparative Analysis of Six Interactive Processes in the Netherlands." Journal of Public Administration Research and Theory 16.3 (2006): 417+.

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