Global Outsourcing

Paper Summary:

This paper primarily attempts a discussion on three main concerns that stands out as critically important in the field of global outsourcing of jobs in the Canadian IT sector. Firstly it analyzes the future trends in the IT sector that can affect the production process as a whole. Secondly, it discusses outsourcing or more specifically off shoring as an outcome of the recent globalization and technological advancements that is rapidly changing the entire production and trading processes of information and technological industries. Finally, it tries to explain the interrelation between outsourcing and related economic aspects and its effects on Canadian IT sector. The economic aspects include the whole range of production process, economic growth, and behavioral changes in the labor market and an increase in national productivity.

Outline:
Executive Summary
Introduction
Is Outsourcing an Arbitrage?
Parameters of an Inherent Necessity
Benefits of IT Service Outsourcing
Management of Service Outsourcing
Technological and Managerial Advantage to Fight Against the Probable Threat
Conclusion

From the Paper:

"This is an age of globalised businesses, ever-expanding computer networks and international data flows. In this context the process of outsourcing has become a major component towards achieving higher economic growth rate and better competitiveness in the global economy. Canada already possesses a state of the art technological infrastructure, a skilled and educated labor force and low telecommunication costs. Outsourcing was always practiced as a valuable business process to enhance growth. Bigger business organizations sourced contract jobs from across the shore to deliver better customer satisfaction at reduced cost. This way they also managed to enhance their critical to quality business core functions and improve the productivity of their workforce. With a boom in the IT sector, more specifically in the information, technology and communication industry, the need to outsource has become more necessary than ever."

Sample of Sources Used:

• Drezner, Daniel. "The Outsourcing Bogeyman." Foreign Affairs, May/June 2004.
• Paul Craig Roberts, "The Hard Truth about Outsourcing" Business Week, March 22, 2004.
• Forrester Research, 3.3 Million US Jobs to Go Offshore, Research Brief November 2002.
• PWC, Fine Balance 2004
• Robert Scott and David Ticoll, A Fine Balance: The Impact of Offshore IT Service on Canada's IT Landscape, Price WaterhouseCoopers 2004.

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