General Electric

Term Paper # 100036

Business > Applied Operations
Business > Companies
Business > Management

General Electric

An analysis of the success of General Electric's corporate culture and operating paradigm.

2,106 words () | 7 sources | APA | 2007 United States

Paper Summary:

This paper examines the corporate culture and the operating paradigm at General Electric (GE) that has allowed it to become the industry leading best practices benchmark across a number of industries. In particular, this paper examines Six Sigma as an integral part of GE's legendary success and a vital component of its executive training and development program.

Table of Contents:
Abstract
Overview
General Electric (GE)
Corporate Culture of Quality
Managerial Processes at GE
Top Executive Production
A Culture of Training and Development
GE's Training and Development Model
Conclusion

From the Paper:

"These programs have proven very efficient at elevating GE's overall service quality metrics and this improvement is reflected in its ROI which is apparent through sales results by industry, division, and department where consolidated revenue rose from just over $134b in 2004 to more than $150b in 2005 (GE, 2005). For GE, it achieves remarkable growth results even from established businesses no longer thought of as growth industries because of its constant re-emphasis on service quality as a way to improve margins. This market success across all its core industries is directly attributable to its operating model based on Six Sigma as well as its corporate culture which emphasizes quality, performance, accountability, and, above all, metrics in every managerial role and position."

Sample of Sources Used:

Beinhocker, Eric D., and Kaplan, S. (2002). Tired of Strategic Planning? Many Companies Get Little Value from Their Annual Strategic-Planning Process. The McKinsey Quarterly, p.49+.
Chen, Guoquan.(2005). Management Practices and Tools for Enhancing Organizational Learning Capability. SAM Advanced Management Journal 70.1, p.4+.
Eckes, George. (2001). The Six Sigma Revolution: How General Electric and Others Turned Process into Profits. New York: Wiley.
GE Annual Report. (2005). GE [online]. Retrieved October 26, 2006 from: http://www.ge.com/files/usa/en/ar2004/pdfs/ ge_2004_form10ka.pdf
Nardelli, B., Schlosser, P. and Sellers, P. (2004). It's his Home Depot now. Fortune, 150/6, p.115.