Funeral Home Communications

Paper Summary:

This paper relates that the lack of quality communication processes in business has the ability to adversely affect an organization. The paper discusses how communication is more complex than leaders often believe. The paper then looks at how the need for effective ommunications is relevant to a family-operated funeral business and makes the recommendation that the communication processes should be learned by all individuals that have a stake in the business operation.

From the Paper:

"The family funeral home business may consist of extensive communication tools that assist the organization in serving the public. Tools such as computers to access the Internet, telephone services, cell phone services, fax machines and print materials all aid the funeral home in completing the tasks included in operation that relate to communications. Other communications instruments may be required depending on the size of the organization, the services that are offered to the public and the speed at which the company guarantees their services. Because each type of service requires communication with different individuals or organizations, the tools needed to effectively communicate may vary from funeral home to funeral home."

Sample of Sources Used:

• Caring, compassionate Christian service. (n.d.). Gilbert Fellers Funeral Home. Retrieved September 10, 2006, from http://www.gilbert-fellers.com/services.htm
• Pincus, D. (2001). What's the difference? Communication World. 18(1): 24-27.

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