Facilitating Group Interaction

Paper Summary:

The paper explains that the primary function of a team, regardless of venue, is to strengthen goal oriented activities for the betterment of the group and organization. The paper discusses how teams, when functioning properly, bring to an organization collective expertise in problem solving situations. The paper points out, however, that in order to be effective teams and members must be aware of their own strengths and weaknesses as well as understand their own abilities in conflict resolution and decision-making. The paper provides a personal reflection on how this writer defines his/her decision-making skills and conflict resolution ability. The paper discusses how conflict management requires individual team members to have positive communication skills and know that without these skills, conflict will arise and greatly effect or sabotage the goal attainment process.

From the Paper:

"Once each team member has been able to identify their strengths and improve upon their identified weakness a critical evaluation of the team's group decision-making effectiveness can be garnered. To understand the decision-making issue with respect to the current team situation there must first be a brief presentation as to the decision-making model used and agreed upon by the team. All team members involved are knowledgeable change agents. As such, members are to list the problems they face and the options available when team decisions are to be made."

Sample of Sources Used:

• Bellamy, L., et al. (1994). Team Training Workbook [On line], Arizona State University. June 29, 2006 <http://www.eas.asu.edu/~asufc/teaminginfo/teamwkbk.pdf>.
• Block, P. The Answer to How is Yes: Acting on What Really Matters, San Francisco: Berrett-Koehler Publishers, 2002.
• Johnson, D.W., and Johnson, F.P. Joining Together: Group Theory and Group Skills, 7th ed. Boston: Allyn and Bacon, 2000.
• Kline, N. Time to Think: Listening to Ignite the Human Mind. London, England: Ward Lock Wellington House, 1999.

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