Delegation

Paper Summary:

This paper explains that, in delegation, tasks are pushed to the lowest possible level in order for senior managers to focus on broader issues; however, delegation requires many skills and is not always used effectively to achieve the four functions of management. The author points out that, due to its size and scope, the United States Air Force (USAF) has no choice but to practice delegation at every possible level. The paper relates that, in the USAF, delegation is achieved through a highly structured rank system where tasks and the responsibility for them are theoretically pushed down to the lowest level where people, who are most familiar with a problem or situation, are the ones capable of providing a solution. The author states that this approach coincides with the three main levels of planning: strategic, tactical, and operational.

From the Paper:

"Delegation requires a vast array of skills to be used effectively. Communication skills are among the most prized; as is patience and trust. This is another shortcoming of the military, as communication skills are seldom taught or developed in a manner that would facilitate effective delegation. Possessing good interpersonal and communication skills allows managers to successfully convey their desired end results to workers. Clearly defined goals provide a framework with which employees have more leeway to accomplish their tasks."

Sample of Sources Used:

• Bateman, T.S., & Snell, S. (2004). Management: The New Competitive Landscape. (6th ed.) New York: McGraw-Hill/Irwin

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