Cultural Diversity

Paper Summary:

This paper discusses the importance for organizations to diversify their workforce because it can lead to new methods of thinking and problem solving and a gain in profits. It looks at how a diverse workforce, if properly managed, can provide significant benefits but if not effectively managed, could even lead to huge losses for the organization. It shows how communication gaps and discrimination are common occurrences in a diverse workforce and how an organization should be fully prepared to face such issues by training their managers and leaders to coordinate it.

From the Paper:

"The population of minorities is expected to increase and naturally their representation in the workforce will also increase. This is a clear indication that companies should be able to effectively manage and utilize their diverse workforce to their advantage. Success in business is achieved by managing change rather than by avoiding it. The labor market is becoming highly competitive and companies should take measures to ensure that they recruit from the entire spectrum available; otherwise they could be missing out on advantages of a diverse workforce. Many companies have reported that a diverse workforce has helped them boost their profits, especially through innovations that were brought about by their workforce."

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