This paper examines critical thinking (otherwise referred to as reflective thinking). The author reflects on a situation she experienced while holding a position in a hospital's accounting department and looks at how it was necessary to apply critical thinking to the problems that existed in the department. The paper presents the writer's opinion of the worth of the critical thinking problem solving model by R. Hansten and M. Washburn.
From the Paper:
"Implementing the change would require some cross training from those who were skilled and knowledgeable of various insurance company nuances. Incorporating insurance company specific protocols into an online or hardcopy binder, with company listed alphabetically, would provide a reliable reference tool from which to adequately handle insurance company protocols. It is also suggested that a day be devoted to cross training presentations; for example, in the morning the manager could conduct a presentation on how to effectively deal with insurance companies and in the afternoon conduct a presentation on how to effectively deal with private patients, both with ample time for team discussion."
Sample of Sources Used:
Clancy, T. R. (n.d.). Decision making, problem solving and critical thinking: Requisites for successful leadership and management. Retrieved on August 13, 2006 from http://connection.lww.com/Products/marquis5e/documents/pdf/Marquis%20Ch01_SV.pdf
Hansten, R. & Washburn, M. (1998). Clinical delegation skills. New York, NY: Aspen Publishers.
Hansten, R. & Washburn, M. (1999). Seven steps to shift from tasks to outcomes. Nursing Management. Retrieved on August 13, 2006 from http://www.findarticles.com/p/articles/ mi_qa3619/is_199907/ai_n8873892
Tucker, A. A. & Edmondson, A. C. (2003). Why hospitals don't learn from failures: Organizational and psychological dynamics that inhibit system change. University of California Berkley: Haas School of Business. Retrieved on August 13, 2006 from http://grace.wharton.upenn.edu/ risk/downloads/03-00-AT.pdf
More papers on Critical Thinking: Problem Resolution:
Critical Thinking: Problem Resolution (2012, January 15). Retrieved February 13, 2012, from http://www.academon.com/Term-Paper-Critical-Thinking-Problem-Resolution/99258
"Critical Thinking: Problem Resolution" 15 January 2012. Web. 13 Feb. 2012. <http://www.academon.com/Term-Paper-Critical-Thinking-Problem-Resolution/99258>
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