Critical Success of Six Sigma in the Enterprise

Paper Summary:

This paper examines six sigma as a total quality management (TQM) strategy. It discusses six sigma's features and looks at how six sigma can be applied in an organization. The paper discusses the critical success factors of six sigma in enterprise and how mass customization challenges can be solved using six sigma. Tables, graphs and figures are included within the paper.

Table of Contents:
Critical Success Factors in the Deployment of Six Sigma
Solving Mass Customization Challenges with Six Sigma
Summary and Conclusions

From the Paper:

"To measure the impact of Six Sigma improvements on their performance, manufacturers often create dashboards on their Corporate Intranet sites to continually monitor performance gains. These dashboards include many measures or performance (sometimes called metrics) so that managers can see how Six Sigma-based changes to how products are produced and sold are making a difference in their financial performance over time. The bottom line is that Six Sigma's contributions to a manufacturers' overall performance can be measured over time both from an efficiency and financial standpoint."

Sample of Sources Used:

• Francesco Aggogeri, Enzo Gentili. 2008. Six Sigma methodology: an effective tool for quality management. International Journal of Manufacturing Technology and Management 14, no. 3/4 (July 1): 289. http://www.proquest.com (accessed June 2, 2008).
• AMR Research, 2003. Configuration is the Heart of Customer Fulfillment for Complex Product Manufacturers. AMR Research Report. Monday March 31, 2003. Retrieved from the Internet on June 1, 2008 from: http://lwcresearch.com/filesfordownloads/ConfigurationIstheHeartofCustomerFulfillmentforComplexProductManufacturers.pdf
• Brian Cocolicchio, 2007. Sales and Marketing The Six Sigma Way. Quality Progress, 40(9), 79. Retrieved June 7, 2008, from ABI/INFORM Global database. (Document ID: 1361672811).
• Jung-Lang Cheng 2008. Implementing Six Sigma via TQM improvement: an empirical study in Taiwan. The TQM Magazine 20, no. 3 (May 1): 182-195. http://www.proquest.com (accessed June 4, 2008).
• Louise Davison, Kadim Al-Shaghana. 2007 The Link between Six Sigma and Quality Culture - An Empirical Study. Total Quality Management & Business Excellence, 18(3), 249. Retrieved June 3, 2008, from ABI/INFORM Global database. (Document ID: 1268549581).

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