Conflict

Paper Summary:

This paper takes a look at conflict, the causes of conflict and various methods of resolving conflict. According to this paper unproductive conflict strategies include avoidance, non-negotiation, redefinition, minimization, manipulation, silencers, blame and gunny sacking.

Contents
Conflict: Productive Strategy
Conflict Resolution and Stylistic Differences

From the Paper:

"There goes another anniversary, another anniversary you forgot, " was the initiation of our argument in which the person that forgot, let's call her Sally, instantly defended herself by blaming the other, called Alvin, for forgetting last year's anniversary. Alvin then redefined the argument by bringing up Sally forgetting his birthday five years ago and never even mentioning the mistake to him. In retaliation to this redefinition, Sally minimized that incident by stating that it was five years ago-nothing Alvin should still be whining about. Alvin, now angry not only from Sally forgetting their anniversary, but also from her forgetting his birthday five years ago, refused to hear or listen to Sally's justifications by proclaiming that she forgot-which is the bottom line. Sally, now enraged for Alvin being upset from something so long ago, silenced him bye screaming at Alvin to just drop it. Alvin then unloaded on Sally other grievances he possessed. Gunnysacking is the method Alvin used in which he informed Sally how upset he had been for her working late every evening, without ever calling, as well as how she hadn't cooked for him in ages. Sally then responded to Alvin that she couldn't buy him any nice things if she didn't work so many hours, attempting to manipulate him. "

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