Conflict Management

Paper Summary:

The paper attempts to portray how conflict is inevitable within the employment relationship. The paper analyzes the causes of organizational conflicts between employers, employees, trade unions and state, supporting the analysis with several examples. The paper also refers to the unitary, pluralist and radical approach regarding conflicts within the employment relationship.

Outline:
Executive Summary
Introduction
Causes of Conflict
Perspectives on Frames of Reference
Conclusion

From the Paper:

"Within the employment relationship, conflicts may be determined by a series of factors. Given the effects that conflicts generate, conflicts may be functional or constructive. They appear as a consequence of idea confrontations between the employers and the employees, providing possible solutions in order to increase performance. Constructive conflicts are extremely numerous. They are generated by multiple causes, and at the same time are favorable for stimulating innovation, creativity, change, and adaptation. They can be controlled, they ensure personnel motivation, eventually leading to a creative and productive behavior within the company (Gordon, 1996)."

Sample of Sources Used:

• Gordon, Judith R. 1996. Organizational Behavior. A Diagnostic Approach. Fifth Edition. Prentice Hall International, Inc., Boston.
• Dawson, Patrick. 1995. Troubles with TQM - Pirelli Cables Australia Limited. Managing Service Quality Journal, Volume no. 5, Issue no. 6, (online). Available at http://www.emeraldinsight.com/Insight/viewContentItem.do?contentType=Article&hdAction=lnkpdf&contentId=842457.
• Callahan, E.R., Fleenor, C.P. & Knudson, R. H. (1986). Undersanding Organizational Behavior - A managerial view point.
• EIRO Thematic Feature of Collective Dispute Resolutions in an enlarged European Union - case of Malta. 2004. (online). Available at http://www.eurofound.europa.eu/eiro/2005/08/word/nl0508103t.doc
• UNI's Global Framework Agreements 2007. Union Network International. (online). Available at http://www.union-network.org/UNIsite/In_Depth/Multinationals/GFAs.html.

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