Conflict Management Styles

Paper Summary:

This paper discusses five conflict management styles - collaborating, competing, compromising, avoiding and accommodating. It discusses when different conflict styles should be used, depending on the situation one finds oneself in. The paper then provides a personal discussion of how these conflict styles are used in a certain agency environment.

Table of Contents:
Abstract
Introduction
Defining Conflict Management Styles
Agency Conflict Management Style Approach
Conclusion

From the Paper:

"Defining Conflict Management Styles
When faced with conflict, individuals have a specific conflict management style he or she likes to use. The definition of conflict management as defined by Wikipedia refers, "to the long-term management of intractable conflicts. It is the label for the variety of ways by which people handle grievances, standing up for what they consider to be right and against what they consider being wrong." (Wikipedia, 2007). The key to effectively managing conflicts is the ability to choose which management style is best appropriate for certain situations. (Ohio Commission on Dispute Resolution & Conflict Management, unknown). There are five main types of conflict management style types such as collaborating, competing, compromising, avoiding, and accommodating."

Sample of Sources Used:

• Hofstrand, Don. (2007). Conflict Management Styles. Retrieved from: http://www.agmrc.org/agmrc/business/gettingstarted/conflictmanagementstyles.htm on April 30, 2007.
• Ohio Commission on Dispute Resolution & Conflict Management. (unknown). Choosing a Conflict Management Style. Retrieved from: http://disputeresolution.ohio.gov/schools/contentpages/styles.htm on April 30, 2007.
• Wikipedia. (2007). Conflict Management. Retrieved from: http://en.wikipedia.org/wiki/Conflict_management on April 30, 2007.
• Williams, Scott DR. (unknown). Conflict Management and Styles: Style and Strategy. Wright State University Rai Soin College of Business Leaderletter. Retrieved from: http://www.wright.edu/~scott.williams/LeaderLetter/conflict.htm on April 30, 2007.

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