Communication Barriers

Paper Summary:

This paper is aimed at making company management aware of communication's implications for overall activity, productivity and career advancement. The research proposal attempts to reach its goal by briefly depicting the results of other researches that have been carried out in the same field and by suggesting a methodology which may prove extremely useful in terms of investigating communication's major role within the framework of an organization.

Outline:
Summary
Introduction
Proposed Program
Qualification and Experience
Task Schedule

From the Paper:

"Edward Schulman (1975) is another researcher who presents a coherent speech on the increased importance of communication skills in the IS field. He emphasizes that contemporary corporations have commuted the focus from hardware to software, the latter being the major expenditure of an IT firm. This change has determined a higher preoccupation with program quality and programmer productivity, two goals which managers try to achieve by recruiting experienced professionals and training graduates. Still, neither training, nor recruiting professionals by asking quantitative questions (e.g. How many projects have you developed so far?) instead of qualitative interrogations (e.g. Were those projects successful?) haven't proved efficient enough because managers have neglected the human coordinate of the programming activity, an activity which is individual and social, at the same time. "

Sample of Sources Used:

• Becker, J., Insley, R., Endres, M. L. (1997). Communication Skills of technical professionals: A Report for Schools of Business Administration (vol. 18, pp. 3 - 19). New York: ACM Press.
• Gilberg, D. (2006). A CIO's Guide to Communication Basics. On the Internet at: http://www.cio.com/career/boost/column.html?ID=22063 . Retrieved February 10, 2007.
• Guinan, P., Bostrom, R. P. (1986). Development of Computer-Based Information Systems: A Communication Framework (vol. 17, pp. 3-16). New York: ACM Press.
• Nelson, R. R., Kathhan, M. W., Cheney, P. H. (1991). Training, Ability and the Acceptance of Information Technology: An Empirical Study of IS Personnel and End Users (vol. 13, pp 20-32). New York: ACM Press.
• Schulman, E. (1975). Continuing Education of Systems Personnel: Improving Communication across Functional Boundaries (pp. 58-71). New York: ACM Press.

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