Training and the Internet

Paper Summary:

This paper proposes a research design to study issues related to training based on interaction with sites on the World Wide Web (WWW or Web). Literature relevant to Web-based training is reviewed in support of the proposed research study. The paper shows that the primary focus of the proposed research study is not on the specifics of the technologies involved in Web-based training, although the technology applied is of obvious importance to the training mission. Rather, the primary focus of the proposed study is on the ways in which training may be adapted to benefit from innovations in information technology (IT) and the advantages such adaptation may provide for both organizations and trainees. The study addresses three functional areas: human resources (which is responsible for training), development (which is responsible for acquiring and maintaining the new technologies that web-based training depends upon) and management (which is responsible for ensuring that these new training techniques and technologies are properly implemented).

From the Paper:

"As mentioned above, success, in this study, will not be a function of the utility of any training program. Rather, it will be based on the acceptance of the system by trainees. A successful training system is defined as one in which the trainees express both a comfort with and a willingness to use the web-based aspects of the system.
Web-based training is an extension of computer-based training which takes advantage of the immediacy of the World Wide Web and the ability to reach large numbers of people at the same time regardless of where they are located. Intranets are also being built to use Web-based training; these are ideal for employee training where outsiders are unlikely to have need to access the same information. Web-based training can be an expensive form of training to implement, and training professionals should not overlook critical parts of training programs such as designing an appropriate curriculum and ensuring that the information is up-to-date. Providing a way for students to evaluate the training program is also essential if Web-based training is to be effective."

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