Training Program for Civilian Peacekeepers

Paper Summary:

This paper provides a proposal for a training program that will enhance the capability of civilian peacekeepers attached to peacekeeping organizations in doing their jobs despite their multicultural origins. It discusses the necessary tools and techniques that the civilian peacekeepers will need to be able to deploy in any conflict anytime and anywhere in the world at a moments notice.

Table of Contents:
Introduction
Basic Communication, Conflict Resolution and Negotiating Skills
Basic Communication Skills
Conflict Resolution Skills
Negotiating Skills
Techniques of Motivation
Theory X and Theory Y Douglas McGregor
Two-factor Theory of Frederick Herzberg
David McClelland's Theory of Needs
Individual Decision Making and Group Behavior
Iindividual Decision Making
Group Behavior
Leadership Training for Supervisors in Peacekeeping Organizations
Conclusion

From the Paper:

"The turmoil in different regions of the world is already a reality and these conflicts look as if they are here to stay - and possibly become bigger or spin off into smaller ones. Indeed, there is a continuing need for peacekeepers, especially civilian peacekeepers since the military forces around the world do not have enough trained military peacekeepers to fill every conceivable need. Peacekeepers represent the country they come from and the organization they are attached to; their presence is first and foremost to help a mission area recover from the trauma of conflict. They should be well trained and ready at all times to answer the call but training and willingness is not enough. They need to live by a certain code of conduct that will differentiate them from ordinary relief volunteers."

Sample of Sources Used:

• Burke, C.S., Hess, K.P, Priest, H.A., Rosen, M., Salas, E., Paley, M. & Riedel, S. (2006, July 20). Facilitating leadership in a global community: A training tool for multicultural team leaders. [Online] Retrieved Nov. 30, 2007 from the Interservice/Industry Training, Simulation and Education Conference (I/ITSEC) database on the Website: http://www.aptima.com/publications/2005_Burke_Hess_Priest_Rosen_Salas_Paley_Riedel.pdf.
• Druckman, D., Singer, J.E. & Van Cott, H. (Eds.). (2005, Dec. 2). Enhancing organizational performance. [Online] Retrieved Nov. 30, 2007 from the National Academy Press database on the Website: http://books.nap.edu/openbook.php?record_id=5128&page=R1.
• Lipson, Michael. (2005, Mar. 1-5). Interorganizational coordination in complex peacekeeping. [Online] Retrieved Nov. 30, 2007 from the Concordia University database on the Website: http://alcor.concordia.ca/~mlipson/isa_proceeding_58207.pdf.
• Peacekeeping Best Practices Unit. (2003, Dec.). Handbook on United Nations multidimensional peacekeeping operations. [Online] Retrieved Nov. 30, 2007 from the Department of Peacekeeping Operations database on the Website: http://pbpu.unlb.org/Pbps/library/Handbook%20on%20UN%20PKOs.pdf.
• Pearson Peacekeeping Centre. (2006, Nov.). Environmental scan 2006. [Online] Retrieved Nov. 30, 2007 from the Website: http://www.peaceoperations.org/web/la/en/fi/1BE0F85124BC4C26982422D2FCFCB703/get_file.asp.

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