A research proposal to explore turnover causes at a small help desk.
Written in 2008; 3,980 words; 23 sources; APA; $ 108.95
Paper Summary:
This paper explains that the purpose of the proposed qualitative study is to survey the staff of a small help desk at a company named Convergent, regarding the causes of turnover and the impact leadership styles and motivational factors have on turnover. The paper relates that the literature review indicates that more research is needed to help identify employees at risk of quitting and to implement broad-ranging programs, which foster a sense of team work and a shared sense of purpose on the job. The paper then reports that the mixed methodology for this research will include an extensive literature review, case studies and a survey. An annotated bibliography is included with the paper.
Table of Contents:
Introduction
Statement of the Research Problem
Purpose of the Study
Research Questions
Significance of Research
Definition of Key Terms
Brief Review of Literature
Causes of Employee Turnover
Table 1. Four Paths to Employee Turnover
Impact of Employee Turnover on Small Businesses
Reducing Employee Turnover
Summary
Methodology
Approach to Research
Data Collection and Analysis
Ethical Assurances
From the Paper:
"Because employee turnover has been recognized as a serious problem for many companies, the topic has received an increasing amount of attention in recent years. The studies to date have shown time and again that just as it is more profitable for companies to keep the customers they already have instead of trying to find new ones, it is in almost any company's best interests to retain their existing employees to avoid the enormous costs and adverse impacts typically associated with employee turnover. The costs associated with unreasonably high levels of turnover have been well documented."
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