Eastern Emirates Catering Services

Paper Summary:

This paper presents a research proposal that would determine the impact of work relationships on business productivity, specifically with regards to the Eastern Emirates Catering Services. The paper discusses the methodology, problem, and constraints of the proposed research and presents a dissertation timeline.

Table of Contents:
Aim and Objectives
Literature Review
Company Background
Methodology
Problems and Constraints
Required Resources
The Research Plan

From the Paper:

"Employee motivation is a concept that gains more and more popularity everyday, as jobs are more and more diversified and the employees' needs follow the same trend. 2 theories distinguished themselves in the early evolution of this concept: Maslow's hierarchy of needs and Herzberg's extrinsic and intrinsic motivators. Maslow assumes that human behavior is motivated by a set of needs that is organized in a hierarchic manner, the base of the hierarchy being formed by the basic needs and the top by self-actualization ones (Maslow, 1970). The theory also relies on the fact that once a need is satisfied is no longer active (Heylinghen, 1992). Herzberg's (1959) extrinsic factors, also know as hygiene factors (e.g. salary, interpersonal relations) do not necessarily motivate employees, but their absence brings dissatisfaction. Motivation is generated by intrinsic factors, such as: achievement, recognition, responsibility, the work itself and advancement."

Sample of Sources Used:

• Baron, Roberta (1987), "Behaviour in Organisation", London: Allyn and Bacon.
• De Cremer, David (2006), "Affective and motivational consequences of leader self-sacrifice: The moderating effect of autocratic leadership", Leadership Quarterly, Vol. 17(1): pp.79-93.
• Goodworth, C. (1988), "The Secrets of Successful Leadership and People Management", Heinman Professional Publishing.
• Haber, Sigal & Reichel, Arie (2007), "The Cumulative Nature of the Entrepreneurial Process: The Contribution of Human Capital, Planning and Environment Resources to Small Venture Performance", Journal of Business Venturing, Vol. 22(1): pp.119-145.
• Heylinghen, F. (1992), "A Cognitive-Systemic Reconstruction of Maslow's Theory of Self-Actualzation", Behavioral Science, vol. 37: pp. 39-57.

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