The Role of the Technical Trainer

Paper Summary:

An examination of the needs and challenges of the technical trainer when designing and delivering instruction through the use of technology, specifically through critical incident questioning. This study determines the skills and competencies required by the trainer in order to effectively deliver information. Included are diagrams and graphs to explain the material analyzed.

From the Paper:

"The role of a technical trainer carries a heavy weight in today's workplace. With the ever-changing pace of today's technology, there must be a way to provide guidance and support to these trainers. Research suggests that technical training contains a range of positive and negative characteristics. "Teaching via the Internet can be categorized as either institutional, instructional, technical, or personal, and the specific reservation about employing this technology may be closely related to the type and degree of technological use." (Piotrowski & Vodanovich, 2000, p.48)."

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