The Psychology of Trust

Paper Summary:

This paper examines how trust is developed or formed, what results when trust is not formed and finally, what results when trust is violated. The paper looks at two types of trust, known as calculus-based trust and identification-based trust. The paper reviews several studies and concludes that trust, although it is intangible, is crucially important in relationships with any depth and commitment.

Outline:
Abstract
Introduction
Discussion
Review of Previous Studies
Summary and Conclusion

From the Paper:

"Some individuals trust very easily, and often far too easily which results in others taking advantage of their vulnerability while other individuals rarely trust others and only manage to extend trust after a firm foundation has been laid to base that trust upon. While violation of trust between casual relationships may not result in a complete breakdown of the relationship and it may be able to continue on some level the violation of trust between two individuals who are intimately close often results in a breakdown leaving a chasm far too wide to cross and at best takes much time, effort and willingness for trust to re-established and this may only result if the victim of the violation has the willingness to do so."

Sample of Sources Used:

• Stages of Social-Emotional Development in Children and Teenagers (2007) Child Development Institute. Online available at: http://www.childdevelopmentinfo.com/development/erickson.shtml
• Rousseau, D. M., Sitkin, S. B., Burt, R. S., and Camerer, C. (1998). "Not so Different After All: A Cross-Discipline View of Trust," in Academy of Management Review, 23, 393-404. in Lewicki, Roy J. and Tomlinson, Edward C. (2003) Trust and Trust Building. Beyond Intractability. Online available at: http://www.beyondintractability.org/essay/trust_building/
• Lewicki, Roy J. and Tomlinson, Edward C. (2003) Trust and Trust Building. Beyond Intractability. Online available at: http://www.beyondintractability.org/essay/trust_building/
• Lewicki, Roy J. and Carolyn Wiethoff. "Trust, Trust Development and Trust Repair." In The Handbook of Conflict Resolution: Theory and Practice. Edited by Deutsch, Morton and Peter T. Coleman, eds. San Francisco: Jossey-Bass Publishers, 2000.

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