An analysis of the New York State Education Department's (NYSED) e-services.
Written in 2008; 2,802 words; 8 sources; APA; $ 83.95
Paper Summary:
This paper presents the writer's findings from a research project undertaken on behalf of the New York State Education Department (NYSED). The paper reviews the department's Web-based services to assess whether NYSED's Web site (www.nysed.gov) was following commonly accepted best practices and to determine how NYSED e-services compared to those of other states. The paper also looks at current teacher salaries in New York in order to gauge whether New York teachers are being compensated fairly compared to teachers in other states.
Table of Contents:
Introduction and Executive Summary
External Factors in e-Services: What are they, and how does New York stack up?
Teacher Salaries
How do New York's e-Services Compare?
E-service Recommendations
From the Paper:
"Finally, I would recommend that NYSED improve its Web services through a redesign of its Web site to make it easier to use. In particular, the home page needs to look cleaner by offering less text and more white space. This can be accomplished in a couple of different ways. First, NYSED can stop running extensive summaries of the current events pieces that currently dominate the middle of the home page. By simply offering clickable headlines, without accompanying text, NYSED can greatly reduce the amount of space that current events occupy on the home page. The headlines could perhaps even be placed into a small box, which would allow a great deal of content that currently runs at the bottom of the page to be bumped "above the fold." That includes valuable content, such as links to the state Board of Regents Web site and a site for individuals with disabilities. In fact, many of these links that currently appear at the bottom of the home page could be placed in a drop-down menu that could be accessed without having to scroll down the page."
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