The Maryland Food Bank

Paper Summary:

This research begins by introducing the concept of the food bank and examines its background and present status. It then highlights the bank's goals as identified by its members and thereafter looks at recommended solutions. It examines how the technology of e-commerce fits into the food bank's business strategy, including the internet and intranet. The paper discusses various suggestions by the staff for improved administrative control of the company, including implementing Rightfax, improved telecommunications and hardware.

From the Paper:

"E-commerce (electronic commerce) is typically associated with for-profit organizations that use the Internet to conduct business and perform transactions. Companies such as eBay and amazon.com have garnered large amounts of media attention as revolutionizing the way in which goods and services are being exchanged, and as posing significant threats to traditional "brick and mortar" stores. Business-to-business transactions actually compose most of the transactions which occur on the World Wide Web, and both nonprofit and for-profit organizations are reaping the benefit of this new technology. The Maryland Food Bank was a pioneer in the use of technology, and its current drive toward using the Internet is consistent with its leadership role in this area. This research considers the food bank's current situation, the key goals identified by staff members, and identifies solutions which can be implemented in whole or in part, and at one time or over a period of time, to help the food bank achieve its goals."

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