Paper Summary:

This paper examines the effect of developing technology on the changing dynamic of the railroad system and how, although digital and wireless technologies have replaced many positions traditionally filled by staff, thereby causing downsizing, the increased levels of efficiency businesses can pursue has created jobs in new sectors, along with increased revenues. In particular, it looks at the Indiana Belt Line Railway and explores ways to increase productivity and revenue through technological advancement. It also addresses transforming the organizational culture within the Indiana Belt Line Railway in order to transform the performance of the organization.

Outline
Chapter 1: Railroad Policy Analysis
The Changing Dynamic of the Rail Industry
Mergers and Collaborations
Chapter 2: Literature Review
Opportunities Through Technological Advancements
Opportunities Through Equipment Upgrades
Internet Communications
Managing the Change Process
The Consultant's Work: Lewin's Model of Unfreeze, Change and Refreeze

From the Paper:

"At the end of the 70's, by the time Congress reacted to the impending financial crisis, another competitor appeared on the horizon. The shipping container industry was slowly coming of age during the second half of the 1970's decade. By the time the second wave of peacetime economic expansion hit the US during the 1980's, the rail system was positioned to begin to make up lost ground, but not ready to capitalize on the climbing business cycle. Other businesses have made technological advances during the 60's and 70's which bypasses much of the rail industry. As a result, the rail industry was still at a competitive disadvantage. This time it was not due to financial controls, but to outdated equipment, lowered revenues, and degrading facilities and track conditions."

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