Login Create Account
 
Power Your Document

The Hotel Paradiso


# 108559
The Hotel Paradiso
A discussion on the human resources practices at the Hotel Paradiso.
2,580 words (approx. 10.3 pages) | 10 sources | MLA | 2008 United States


Paper Summary:

The paper reviews the current situation at Paradiso Hotel, outlines key issues, and proposes human relations solutions which take into account the best practices in similar resort hotels around the world. The paper explains that the management of Hotel Paradiso expects to have a first-class offering which is competitive with local resort hotel competition, and a compelling offering when compared to southeast Asian and Pacific offerings, such as Phuket and Fiji. The writer of the paper also relates that she regards a highly-motivated, customer-friendly staff as a prerequisite to top service, and the programs suggested here follow up on that theme.

Outline;
Introduction
Diagnosis of the Current Issues
Why is HR important to Hotel Paradiso
Current Diagnosis of HR Practices
Theory X Management
Specific Critique of the Performance Plan
Focus of this Paper
Best Practices
Teamwork
Setting a Motivation Plan
Underlying Assumption: Theory Y Employees
Training
Specific Recommendations for Hotel Paradiso
Teamwork
Motivation
Training
Conclusion

From the Paper:

"The keys to motivation are a fundamental assumption that employees want to do well, and receive positive feedback that enhances their feelings of self-worth. Part-time employees are particularly difficult to motivate. Given the findings of the Bernhardt study, it makes sense to give part-time and service employees the opportunity to cross-train, and to set their own objectives. In that way, the relatively small full-time staff of 45 employees can fill in for absent employees, and relieve some of the overwork complaints that have been generated. "

Sample of Sources Used:

  • Bernhardt, A. "Improving Worker Welfare in the Age of Flexibility." Challenge, 1998: 16-34.
  • Chemers, MM. An Integrative Theory of Leadership. Boston: Lawrence Erbaum, 1997.
  • Doyle, M. E. and Smith, M. K. "Classical Models of Management Leadership." Infed. 2001. http://www.infed.org/leadership/traditional_leadership.htm (accessed October 3, 2007).
  • Kanampully, J, Mok, C. and Sparks, B. Service Quality Management in Hospitality, Tourism and Leisure. New York: Haworth Press, 2001.
  • Kennedy, D. "It's all about the people." Hotel & Motel Management, 2007: n.p.

Cite this paper

APA Citation:

The Hotel Paradiso (2012, January 15). Retrieved February 12, 2012, from http://www.academon.com/Research-Paper-The-Hotel-Paradiso/108559

MLA Citation:

"The Hotel Paradiso" 15 January 2012. Web. 12 Feb. 2012. <http://www.academon.com/Research-Paper-The-Hotel-Paradiso/108559>




ATTENTION:

Your browser does not have cookies enabled.

Our shopping cart will not function properly.
Downloadable version: $ 46.95
ADD TO CART »
You will be able to download, read and edit this file once you buy this document
Shopping Cart
Currency:
AcaDemon.com is that one place
Published by:

cee-cee US
Publisher Since:
Aug 10, 2008
We are a writing company that has been in business for 15 years and have been submitting papers to AcaDemon for the last five plus years. Our papers cover a variety of topics because we have excellent writers capable of writing on a variety of topics. We specialize in research and can write all paper levels and all paper types.
Seller Assistance
Share Our Success