The Boeing 767

Paper Summary:

This paper traces the history of the development of what came to be known in early-1970s as a new commercial jet airplane model-- the Boeing 767 by the the Boeing Company. It examines how, although the Boeing Company is a manufacturing firm, the company also is a technology company and how modern jet aircraft are considered high technology products. It looks at how one of the most demanding of the many tasks that a technology management professional may be called upon to perform is the efficient and effective management of a major project and evaluates the Boeing.

Outline
Summary of the Case
Issue Statement
Plan of Analysis
Identifying the Project Management Practices That Were Used and Those Practices that Were Not Used by The Boeing Company in the Management of the Boeing 767 Production Project
Assessing the Project Management Performance of the Boeing Company in Relation to the Project Management Analysis Matrix
Lessons Learned in Relation to the Facets of Performance

From the Paper:

"The commercial aviation division and the product groups at the Boeing Company all have formal project management policies that have been well publicized and implemented. Further, top management places a high priority on productivity and effective project management. Subsidiary managers are required to integrate their own productivity plans with those of the product groups and the commercial airplane division. Productivity and project management results are evaluated quarterly. The lesson learned in this instance is that formal policies that are well understood, strongly supported, and widely communicated enhance integration management, scope management, time management, cost management, quality management, and communications management."

More papers on The Boeing 767:

• Research Paper # 24545 : "Production Management Process For The Boeing 767"
• Research Paper # 27340 : "Boeing Company"
• Case Study # 27046 : "Boeing's 767 Decision"

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