Technology in Business Management

Paper Summary:

The paper explores the role of technology in the practical application of business management and illustrates how even a charismatic leader with tremendous interpersonal skills will not be effective in management if he/she lacks technical expertise. The paper explains that while human skills are integral to counseling and mentoring employees, technological savvy is required to develop the right technological skills to take the organization and the employee's career into the next decade. The paper discusses companies such as the New York Times that have failed to innovate and adapt to technology, and have therefore seen their goods and services lose their value.

From the Paper:

"Once upon a time, what an individual majored in college was thought to have very little impact on what he or she did in 'the real world.' In-house training meant everything. Even MBA programs had 'math camps,' or grilling sessions in the basic mathematical skills for an individual to assume a role of senior manager. In other words, personal attributes of leadership were deemed more important than the technological skills for managers--these skills could be learned after college, in graduate school, on the job, and elsewhere. The CEO (Chief Executive Officer) was responsible for running the company, and positions such as the CIO (Chief Information Officer) were unheard-of, as technology was relegated to experts. Managers were supposed to focus on refining their 'people skills'--supervising, motivating, and measuring the performance of individuals, not on the technological nuts and bolts of the organization."

Sample of Sources Used:

• Bort, Julie. "10 Tips for Technology Management." CIO Magazine. May 7, 2007. http://www.cio.com/article/108057/_Tips_for_Technology_Management?page=1
• Brau, James C. "Supply-chain management important". Desert News. Mar 9, 2008. FindArticles.com. 26 Jul. 2008. http://findarticles.com/p/articles/mi_qn4188/is_20080309/ai_n24918020\
• Buhler, Patricia. "A new role for managers: The move from supervision to coaching." Aug. 1,1998. Supervision. Jul 28, 2008 http://www.allbusiness.com/management/733699-1.html
• Derby, Esther. "What every manager should know about feedback." CIO.2007. 27 Jul 2008. http://www.cio.com/article/105001/What_Every_Manager_Should_Know_About_Feedback?page=4
• Greene, Jay. "Microsoft: What web strategy?" Business Week Online. 25 Jul. 2008.27 Jul. 2008. http://www.businessweek.com/technology/content/jul2008/tc20080724_447840.htm?chan=technology_technology+index+page_top+stories

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