Technology Project Plan

Paper Summary:

This paper discusses the technology project plans for partner relationship management (PRM) and order capture and management integration to enterprise resource planning (ERP) projects for General Electric,s (GE) Lighting Division. It explores the databases, programming, networks, an explanation of how the use cases aid in the systems analysis and design processes. It also assesses how internal and external stakeholders will be affected by the two systems being designed and implemented and analyzes the business and security risks to the company.

Table of Contents:
Introduction
Technology Project Plans: Partner Relationship Management (PRM) and Order Capture & Management Integration
Databases
Programming
Networks
Systems Analysis And Design Driven From User Cases
Internal and External Stakeholders
Business and Security Risks
Financial Planning
Measures of Performance

From the Paper:

"The risks associated with both initiatives center on security, acceptance by partners, resellers, and distributors, and the development of the applications, and the risk of losing key talent in the IT organization before the applications are built. The first risk of acceptance has to be minimized through the use of advisory councils and a strong focus on bringing them a series of applications and broader system they can quickly take ownership of. Accomplishing this starts with a focus on integrating their requirements, thinking through their stated requirements to define what future enhancements are needed given the direction they are going with their channel programs, and most importantly, creating workflows for the managing of special pricing requests. Columbus (2003) states that of all pricing workflows, the highest ROIs are possible when the special pricing request workflows are automated and taken away from being a purely manual process to one where rules engines are used for quickly making decisions."

Sample of Sources Used:

• Service Availability Forum (2005) - Proceedings from the Service Availability Forum, 2005, specifically by the HP Consulting Team. Retrieved from the Internet on February 14, 2007 from: http://www.saforum.org/home
• Asera Corporation (2005) - Internet Applications: Case Studies. Presented at the Oracle User's Group Meeting in Redwood City, CA. May 2005 by Anil Nori, Chief Technology Officer of Asera Corporation.
• AMR Research (2003) - Configuration is the Heart of Customer Fulfillment for Complex Product Manufacturers. AMR Research Report. Monday March 31, 2003. Retrieved from the Internet on February 14, 2007 from: http://lwcresearch.com/filesfordownloads/ConfigurationIstheHeartofCustomerFulfillmentforComplexProductManufacturers.pdf
• Columbus (2003) - Squeeze the revenue out of your Special Pricing Requests. AMR Research Alert. Tuesday November 11, 2003. Retrieved from the Internet on February 14, 2007: http://lwcresearch.com/filesfordownloads/SqueezetheRevenueOutofSPRs.pdf

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