Team Management

Paper Summary:

This paper examines how the company International Yarns implemented a team program in the mid-1990s, but did so without formally training their employees (who constituted the teams) or the managers (who served as team leaders). It evaluates how the company is now looking for ways to improve the performance of its teams while enthusiasm for the concept continues to be relatively high. It analyzes through a literature review, how teams can increase productivity and improve employee morale, and self-managed teams can be particularly successful in this regard. However, teams pass through various stages of development during which they experience varying levels of productivity. If teams are not able to pass to an advanced stage, mistrust and lack of faith in the team process can result in problems and may even hamper the company's performance.

Outline
Abstract
Introduction
Purpose
Setting of the Problem
Why the Topic is Important
Background Information
Literature Review
Benefits
Why Teamwork Is Effective
Team Design and Organization
Stages of Teamwork Development
Limitations of Literature Review
Option Selection
Alternatives
Applied Design Intervention
Grant Proposal
Alternative Option
Option Selection
Description of the Intervention
Summary of the Problem
Objective One
Objective Two
Description of the Intervention
Evaluation Plan
Summary of Results
Introduction
Objective One
Objective Two
Conclusion and Recommendations
Introduction
Conclusions
Policy Recommendations
Recommendations for Further Research

From the Paper:

"A study conducted by the American Society for Training and Development interviewed 230 human resources directors about teamwork results (Montebello and Buzzotta, 1993, p. 59). The survey found that productivity improved in 77 percent of the respondents' companies after a team approach was implemented. Quality improvements due to teamwork were reported in 72 percent of the companies. Waste was reduced in 55 percent of the companies included in the survey. Job satisfaction improved in 65 percent of the companies, and customer satisfaction improved in 57 percent of the companies. Additional benefits cited by those responding to the survey included more efficient production scheduling, improved production goal setting and increased ability of team members to resolve their own disputes. With these types of benefits to be gained by implementing a team approach, companies are increasingly turning to this type of management in today's highly competitive environment."

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