Paper Summary:

This paper presents a literature review that suggests that the management of the capability and performance of the employees or human resources is an important facet in the success of strategic human resource management, as employees must fit their position should they expect to be productive. The author presents five articles on the subject of strategic human resource management and explores its many benefits. He argues that by including human resource management into all aspects of business, including that of the agency and organizational planning process, a company is better able to function.

Table of Contents:
Background
Objectives
Literature Reviews
Industrial Management
City Of Anaheim: A Case Study of Leadership Development
A Manager's Duty
Management Perspectives
Neglected Outcomes of Customer Satisfaction
Findings and Analysis
Conclusion

From the Paper:

"Operations management is the act of stringently monitoring and controlling the operations of a company, which ensures both the maximum productivity, alongside the highest possible profit. This concept has been taken one step further, to encompass all the aspects of operations management, alongside the other pieces of the organizations processes which aid in the production of profit, in the process of performance management. It is simple to think of performance management as an umbrella concept. It integrates operational and financial information into a single decision-support and planning framework. (Cokins 15) Furthermore, performance management is not a process or a system. It is a broad, end-to-end union of methods and solutions with three major purposes: collecting data, transforming and modeling the data into information, and Web-reporting it to users and decision makers. (Cokins 16) The human resources of a company are those which enable this performance, something which the management must ensure continues on into productivity."

Sample of Sources Used:

• McLaughlin, Curtis P.; Pannesi, Ronald T.; Kathuria, Narindar. "" International Journal of Operations & Production Management." 11.3; p63-76.Stable Link:
• Cokins, Gary. "" Industrial Management. 49.2; p14-19. Stable Link:
• Phillips, Connie. "" PA Times. 30.10, (2007) p. 8.
• Mitchell, T. T.. "A Manager's Duty." Health Care Registration: The Newsletter for Health Care Registration Professionals. 17.2, (2007) pp. 3-5.
• Bower, Joseph L. "" Harvard Business Review. 85.11, (2007), pp. 90-96.

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