Six-Sigma

Paper Summary:

The objective of this paper is to identify the critical success factors for six sigma implementation in small medium-sized enterprises (SMEs). Six-sigma introduced the concept that both the quality of the products and the services created by the management were critical in establishing the credibility of a product in the market. The study hopes to identify the common pitfalls and hurdles that companies have to face in the implementation of these policies to improve the performance of the organization.
Outline
Synopsis
Research Questions and Hypothesis
Research Methodology
Conclusion

From the Paper:

"Using six-sigma requires that companies set up a system to monitor and measure the metrics that are used to calculate the defect rate in the manufacturing or production process. Understanding the statistical needs to set up any metric used for measurements is important in six-sigma. (Voelkel, 2004) Failure to understand and comprehend the true needs of the process can cause more harm than good in the long run. Six-sigma is often used to root out the cause of variances in the process that might be undertaken. (Jones, 2004) This requires that the process be constantly monitored and reviewed. This helps identify the cause of the variance and corrective measures taken to ensure that the problem is eliminated."

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