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concept, globalization, hood, management, npm, public, season, services, trends, worldwide, 1991
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Research Paper # 110720 :: Public Services Management
An examination of C. Hood's concept of new public management in "A Public Management for All Season" and of the worldwide trends of new public management since 1991.
Written in 2008; 3,989 words; 17 sources; APA; $ 108.95
Paper Summary:
This paper discusses new public management (NPM) and its global phenomenon according to C. Hood in his work, "A Public Management for All Season." It discusses what the main trends in the worldwide movement of new public management have been since 1991 and then looks at which countries the NPM has proven to be the most successful.

Table of Contents:
Introduction
NPM - Differently Implemented Across The Globe
Globalization Is Not A 'Single Phenomenon'
Introduction Of Efficient And Standardized Administration Systems
Hood (1991) Seven Doctrinal Precepts Of NPM
Differences Between Public & Private Administration And Management
Analysis And Conclusion
From the Paper:
"While reform was taking place simultaneously throughout the world and while the reforms were structured upon the theoretical framework as proscribed by Hood (1991) at the same time the reform was not the same in terms of administration and governance management. In its' purest sense, the public service sector is precisely as it sounds, a sector that provides services to the public however, the fact is that for many years citizens have been treated in the manner of customers or consumers instead of a public to whom the sector provides a service in the nature of services provided to country-citizens. As noted in the work of Schedler and Scharf (nd) e-government's focus and aim is improving the "internal and external performance of the public service sector..." and "e-government is based on the changes which were initiated by the New Public Management: a consistent orientation of the public institutions toward the service recipients." Indeed, this is what New Public Management was all about during its reformation process, because there were so many varied methods of providing public service New Public Management created a framework and a basis for a more consistent manner and method of providing service to the public by public sectors institutions in a more active form of management than previously was in place within the policies, rules, regulations and processes of the public service sector prior to New Public Management."

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