Process Development Proposal

Paper Summary:

Noting the many problems that organizations face when attempting to implement existing enterprise resource planning systems, this paper presents a proposal for designing an information systems implementation methodology for large, integrated systems using off-the-shelf packaged software modules. The paper uses case studies and the IS literature to examine the need for an improved process to develop information systems implementation methodologies for large, integrated systems using packaged software modules. It provides several examples of implementation failures of companies that either used or did not use any formal methodology to guide their implementation efforts.

Outline
Abstract
Introduction
Review of Related Literature
Research Objectives
Research Methodology
Demonstration
Evaluation
Research Project Schedule
Research Advisor

From the Paper:

"Throughout the 1990s, companies in the United States and around the world made substantial investments in information systems. Their objective was to improve operational productivity and efficiencies by utilizing computer technologies to integrate cross-functional business processes. Improved customer service, enhanced product quality, and increased market share were the expected outcomes of these early information technology (IT) initiatives; these in turn were expected to result in increased return on investments and bottom-line profitability. To achieve these goals, many organizations purchased and installed integrated software solutions commonly known as first-generation enterprise resource planning (ERP) systems. Enterprise resource planning systems are computer software packages that are designed to integrate the majority of a company's business processes to help achieve competitive advantage efficiently and effectively (Chia & Ling, 2003)."

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