Paper Summary:

The paper offers an analysis of police officers' ability to use verbal and non-verbal strategies to communicate in a culturally diverse community while performing police forensic service calls. The paper offers strategies for how to communicate within a culturally diverse community. The paper analyzes the use of signals and symbols, personal space and body language. The paper examines the three most common misunderstandings that happen in cross cultural communication. The paper emphasizes how non-verbal communication skills help the police and the practice of these skills earn plenty of goodwill for the police officers from the community. The paper concludes that communication is the essence of fighting crime.

Outline:
Abstract
Introduction
Analysis
Conclusion

From the Paper:

"A police officer has to communicate, either through language, or nonverbally, through his body language, expressions, and gestures, to the people he deals with during the course of his duties. He would be definitely able to perform his duties better, if he were to learn the basics of the diverse cultures and people he comes into contact with, and if he was able to understand their gestures and signals well. Today, the concept of community policing' is fast catching up, and it is hoped that when a police officer becomes more involved with his community, then he would be better able to fight crime, by communicating better with them. Nonverbal Communication is a type of communication that can be defined as being based on the use of signals and body language and other similar paralinguistic and non linguistic messages in order to communicate with an individual. For example, when the person's primary language is something other than English, and the other person can only communicate in the English language, then nonverbal communication would be used to communicate something to the other."

Sample of Sources Used:

• "Definitions of Nonverbal Communication" Retrieved From http://www.google.co.in/search?hl=en&lr=&oi=defmore&defl=en&q=define:nonverbal+communication Accessed 16 February, 2006
• DuPraw, Marcelle E; Axner, Marya. (1997) "Working on Common Cross Cultural Communication Challenges" Retrieved From http://www.wwcd.org/action/ampu/crosscult.html Accessed 16 February, 2006
• Hall, Brenda Townsend. "Non-verbal Communication in International Business" Retrieved From http://www.sideroad.com/Business_Communication/business-communication-nonverbal.html Accessed 1 March, 2006
• Hesselgrave, David; Culbertson, Howard. "Verbal and non-verbal communication" Retrieved From http://home.snu.edu/~hculbert/verbal.htm Accessed 1 March, 2006
• Imai, Gary. (1996) "Gestures, body language and nonverbal communication" Retrieved From http://www.csupomona.edu/~tassi/gestures.htm Accessed 16 February, 2006

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