An outline of employee relationships in company technology divisions.
1,189 words (approx. 4.8 pages) |
3 sources |
APA | 2009
Paper Summary:
The paper discusses the delicate relationship balance that must be maintained, in a working environment with a multitude of personalities, and the difficulty in determining who would work well with whom and how all the employee relationships affects the company as a whole. The paper notes that this balance becomes more difficult when one focuses on the technology support division. The paper further notes that many companies today have taken a proactive approach at creating an almost hybrid model of a technology employee who is equipped with a pocket protector and some serious people skills. This paper explores the dynamics of technology support teams and how the relationships amongst them and their other fellow employees affect the company as a whole.
Outline:
Introduction
Starting From the Ground Up
Business Relationships
Appealing to the Masses or Individual?
Conclusion
From the Paper:
"The extraversion that Warren wrote about is one of the major issues that companies are looking to combat today with their technology support teams and understanding each team member's respective personality is crucial when building a technology support team. For instance a technology manager might want to think first before pairing an employee who is highly extroverted with one that is the opposite. A better choice might entail placing the highly introverted employee with someone who is somewhere in-between the ends of each scale. "
Sample of Sources Used:
Lager, Marshall (2008, February). RUMBLE IN THE OFFICE. Customer Relationship Management, 12(2), 32-36. Retrieved January 18, 2009, from ABI/INFORM Global database. (Document ID: 1430003621).
Neumayer, Sean (2008, October). OF NOT-SO-SAME MINDS. Rough Notes, 151(10), 99. Retrieved January 18, 2009, from ABI/INFORM Global database. (Document ID: 1585901101).
Warren, John (2003) A comparison of the effects of extraversion and expertise on virtual team and face-to-face team interaction and performance. Ph.D. dissertation, University of Illinois at Chicago, United States -- Illinois. Retrieved January 18, 2009, from ABI/INFORM Global database. (Publication No. AAT 3083897).