Performance Measurement

Paper Summary:

This study examines the factors that affect the utilization of performance measurement. The study attempts to provide better information on the patterns of usage of performance measurement and to use this information to develop an elaborated model of the factors presumed to affect utilization. Using distinctions from the policy and evaluation literature, the following hypotheses were tested and confirmed: Policy adoption is driven more heavily by factors from rational and technocratic theory, whereas actual implementation is influenced by factors addressed by political and cultural considerations

From the Paper:

"It is clear that if a manager cannot bring people on board with the company's vision then they will be required to take the necessary actions to ensure the company stays on track in the business transformation by involving the employees. Along with that, it is necessary to have strong leadership when competition is intensified. Therefore, companies need strong leadership so that they have the ability to be innovative enough to set themselves apart from their competitors and maintain a successful and stable structure company, which benefits the employees' health and safety by using performance measuring."

Sample of Sources Used:

• SERGIO FERNANDEZ. (2007) WHAT WORKS BEST WHEN CONTRACTING FOR SERVICES? AN ANALYSIS OF CONTRACTING PERFORMANCE AT THE LOCAL LEVEL IN THE US. Public Administration 85:4, 1119-1141
• Hindy Lauer Schachter. (2007) Does Frederick Taylor's Ghost Still Haunt the Halls of Government? A Look at the Concept of Governmental Efficiency in Our Time. Public Administration Review 67:5, 800-810
• Kaifeng YangJun Yi Hsieh. (2007) Managerial Effectiveness of Government Performance Measurement: Testing a Middle-Range Model. Public Administration Review 67:5, 861-879

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