Outsourcing

Paper Summary:

This paper explains that the study investigates the impact of outsourcing specifically on white collar workers in the high-tech industry, who are increasingly becoming more affected by the phenomenon of offshore outsourcing. The author reports that the methodology for the study was a questionnaire, using a 7 point Likert scale, which was sent to 65 randomly selected computer programmers employed in the U.S. at Microsoft, Cisco and Apple. The paper indicated that the quantitative research and the literature review conclude that outsourcing is a serious issue, which impacts American workers and the American economy; however, it is clear that the practice of outsourcing is here to stay. The paper includes the questionnaire and many quotations, tables, figures and graphs.

Table of Contents:
Introduction
Context of the Problem
Statement of the Problem
Research Questions
Significance of the Study
Limitations of the Study
Review of the Literature
Globalization
Politics of Offshore Outsourcing
Trends in Offshore Outsourcing
Most Popular Countries for Offshore Outsourcing
Impact of Offshore Outsourcing on the American Worker
Impact of Offshore Outsourcing on White-Collar American Workers
The Impact of Outsourcing on the American Economy
Security and Cultural Barriers Associated with Offshore Outsourcing
The Future of offshore Outsourcing
Methodology
Methodology Overview
Methodology Survey
Subject Population
Data Collection
Organization of the Study
Results
Discussion, Conclusion, Implications
Appendix
Survey
Letter Sent to the Appropriate Managerial Personnel
Low Labor Cost Chart
Number of U.S. Service Sector Jobs Projected to Shift Offshore
Share of Projected American Jobs Moving Offshore
Workers Displaced From and Reemployed in Full-Time Wage and Salary Jobs
Hourly Compensation Costs
Hourly Compensation Costs for Production Workers
Employment Cost Index
Employer Cost for Employee Compensation

From the Paper:

"The literature review asserts that a great deal of the focus on outsourcing began as a purely political issue. The literature review indicates that politicians used the slowdown in the labor market, to assert that the cause of the slowdown was offshore outsourcing. The literature review also found that many major media outlets had many reports on the topic of outsourcing, which may have distorted the true facts concerning the nature of outsourcing on workers and the economy. On the other hand, many years after that election, offshore outsourcing seems to be an issue for many American workers."

Sample of Sources Used:

• Brown S. P. and Siegel L. B. (2005) Mass layoff data indicate outsourcing and offshoring work Vol. 128, No.8. Retrieved February 12 from: http://www.bls.gov/opub/mlr/2005/08/art1exc.htm
• Bounfour, A. (2003). The Management of Intangibles: The Organisation's Most Valuable Assets. London: Routledge.
• Cantwell, J., Gambardella, A., & Granstrand, O. (Eds.). (2004). The Economics and Management of Technological Diversification. New York: Routledge.
• Deal, T. E., & Kennedy, A. A. (2000). The New Corporate Cultures: Revitalizing the Workplace after Downsizing, Mergers, and Reengineering. Cambridge, MA: Perseus Publishing.
• Frame, J. D. (2002). The New Project Management: Tools for an Age of Rapid Change, Complexity, and Other Business Realities. San Francisco: Jossey-Bass. Garaventa, E., & Tellefsen, T. (2001). Outsourcing: The Hidden Costs. Review of Business, 22(1), 28.

More papers on Outsourcing:

• Research Paper # 96954 : "IT Outsourcing"
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• Essay # 90107 : "Outsourcing"
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