Paper Summary:

This paper considers effective interpersonal communication strategies for managers. It further defines types of verbal and nonverbal communications. The paper also contends that interpersonal communication involves a great deal of effort on the part of the participants--sender and receiver.

From the Paper:

"Interpersonal communication is any communication verbal or nonverbal which takes place between at least two people and which involves some type of personal involvement on those associated with the communication. Letters, e-mail, face-to-face conversations and phone conversations are all examples of interpersonal communication. Effective interpersonal communication requires that a sender encode a message transmit it and that a receiver effectively decode the message. The receiver's activities listening can greatly affect the success of the communication effort but the sender must..."

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